Apple Tech Support
Business
On My Own Year Two
Jul 28th
Today I started by celebrating my anniversary. That is of course if you consider celebrating starting your anniversary with two tech support jobs.
But that afternoon we had our anniversary party. That is of course if you consider partying inviting girls for a sleep over with your daughter while you update your website.
That evening my wife and I went out for a nice anniversary dinner. That is of course if your consider dinner sharing a bag of jalapeno chips while watching a movie on TiVo.
While it might not have been a celebratory day, it was significant. It’s my understanding that a lot of small businesses like mine never make it to year two.
I love working on computers, so spending my two year anniversary doing what I enjoy is a huge plus.
Thank you to all of my clients who put your trust in me to keep your computers running and have helped me to be a success.
My first employee, sorta.
Feb 22nd
I received a call today, the gentlemen asked for Karen Jones (my wife). I said “How can I help you?”
I could already tell that he may a tele-marketer or someone from church wanting Karen to volunteer for something.
He asked if Karen was available. I asked what company he worked for and he said “TheMacJedi”.
I started laughing out loud and looked at Karen who was on the couch next to me. I told Karen the guy on the phone said he worked for TheMacJedi and she started laughing.
I asked the gentlemen his name “Warren” he said. I asked Warren if he knew he was talking to Rob Jones and he said “I thought I might be”.
After telling Warren that I don’t remember seeing him around the office (jokingly) I asked why he was calling. He said that he was calling about Karen’s domain (Fresh Hot Coffee).
That’s when I realized that I knew who I was talking too. As I’m a reseller of many products I realized that Warren actually does work for me.
Warren works for me as part of my web hosting company. It surprised me because I don’t remember being notified about them making calls.
I’m not bothered by it, I wish other companies would try to increase my income.
After asking him a few more questions and having a good laugh I let him get back to work.
Apple Store…
Sep 11th
The Apple Authorized Business Agent program has been running for the last two years and I am now 1 of only 400 members worldwide.
As an AABA I have the same access to training videos and sales materials as Apple employees and Apple Authorized Resellers.
Coffee News
Aug 21st
My first ad in Coffee News comes out today 8/21/2006. My ad looks pretty good and the papers are distributed in the same area that I live.
My ad says 10 years Mac support but as of last month it was actually 11 years. I’ll get that changed in the next issue.
Here’s to hoping this campaign increases my local business.
Generating Income.
Aug 19th
Running your own business can be a difficult thing to do. I found out yesterday that I was approved to be Authorized Apple Business Agent.
But this is just one in a long line of things I’ve done to generate income. I know my persistence will payoff.
On My Own Year One
Jul 28th
I have been doing tech support for 11 years, but this was my first year on my own.
Thanks again to all my clients for this past year, as well as the year ahead. Thank you for your business.
It’s been a month now since my last post.
Aug 23rd
Everything is going well, I have my LLC in order, my business checking setup, I’ve have my own health insurance and have mailed hundreds of cards. Starting your own business can be stressful, you know about when the money you have now will run out and have to make sure you’re making that much before it’s gone.
I’m at the point now where every client will make a difference, hopefully by the end of the year I’ll be way past that.

